We are experiencing issues with our contact form leading to delays in response time. For a faster response please message us on our chat box.

For all returns please visit our portal here: Return Portal

For our return policy please visit: Return Policy

Contact Form message are usually answered within 0-3 days.

Exceptions are made on a case-to-case basis.

Let us know if you have any feedback or questions.

We cannot refund the Re:do fee as it is a 3rd party company, and is optional at checkout.

Re:do is the only way to get a refund for final-sale items.

Re:do will be more expesive than the €3.00 fee when it comes to final sale items.

Re:do is not mandatory to return regular priced items, but does cover the free shipping label for €3.00